:root{
  --help-bg:#f7f6f3;
  --help-card:rgba(255,255,255,.82);
  --help-card-solid:#fff;
  --help-ink:#151518;
  --help-muted:#6f7077;
  --help-line:rgba(21,21,24,.085);
  --help-accent:#ff4f16;
  --help-accent-2:#ff7a16;
  --help-soft:#fff2e9;
  --help-success:#198754;
  --help-radius:28px;
  --help-shadow:0 28px 80px rgba(41,34,28,.09),0 8px 24px rgba(41,34,28,.04),inset 0 1px 0 rgba(255,255,255,.96);
}

.bf-help-page{min-height:100vh;margin:0!important;padding:0!important;overflow-x:hidden!important;background:radial-gradient(circle at 8% 4%,rgba(255,176,86,.18),transparent 28rem),radial-gradient(circle at 94% 8%,rgba(255,82,40,.1),transparent 30rem),var(--help-bg)!important;color:var(--help-ink)!important;font-family:Inter,ui-sans-serif,system-ui,-apple-system,BlinkMacSystemFont,"Segoe UI",sans-serif}
.bf-help-page *{box-sizing:border-box}
.bf-help-page button,.bf-help-page input,.bf-help-page select,.bf-help-page textarea{font:inherit}
.bf-help-page svg{display:block;fill:none;stroke:currentColor;stroke-linecap:round;stroke-linejoin:round;stroke-width:1.9}
.bf-help-page [hidden]{display:none!important}
.bf-help-shell{width:min(1220px,calc(100% - 36px));margin:0 auto;padding:34px 0 80px}

.bf-help-hero{display:grid;grid-template-columns:minmax(0,1.42fr) minmax(320px,.58fr);gap:18px;align-items:stretch}
.bf-help-hero-copy,.bf-help-service-card,.bf-help-ticket-card,.bf-help-track-card,.bf-help-final-cta{border:1px solid var(--help-line);border-radius:34px;background:var(--help-card);box-shadow:var(--help-shadow);backdrop-filter:blur(22px) saturate(145%);-webkit-backdrop-filter:blur(22px) saturate(145%)}
.bf-help-hero-copy{padding:clamp(30px,5vw,62px);position:relative;overflow:hidden}
.bf-help-hero-copy:after{content:"";position:absolute;right:-120px;bottom:-170px;width:390px;height:390px;border-radius:50%;background:radial-gradient(circle,rgba(255,118,21,.2),rgba(255,118,21,0) 68%);pointer-events:none}
.bf-help-kicker,.bf-help-eyebrow{display:inline-flex;align-items:center;gap:8px;color:#5e5f65;font-size:12px;font-weight:900;letter-spacing:.095em;text-transform:uppercase}
.bf-help-kicker span{width:9px;height:9px;border-radius:50%;background:linear-gradient(135deg,var(--help-accent-2),var(--help-accent));box-shadow:0 0 0 5px rgba(255,99,22,.11)}
.bf-help-hero h1{max-width:770px;margin:22px 0 18px;font-size:clamp(42px,6vw,78px);line-height:.94;letter-spacing:-.074em}
.bf-help-hero-copy>p{max-width:700px;margin:0;color:var(--help-muted);font-size:clamp(16px,1.6vw,20px);line-height:1.55}
.bf-help-search{position:relative;z-index:1;display:flex;align-items:center;gap:12px;min-height:64px;margin-top:34px;padding:8px 10px 8px 18px;border:1px solid rgba(17,17,20,.11);border-radius:20px;background:#fff;box-shadow:0 15px 40px rgba(20,20,22,.075);transition:border-color .18s ease,box-shadow .18s ease,transform .18s ease}
.bf-help-search:focus-within{border-color:rgba(255,79,22,.64);box-shadow:0 0 0 5px rgba(255,79,22,.09),0 18px 44px rgba(20,20,22,.08);transform:translateY(-1px)}
.bf-help-search>span{color:#77787f}.bf-help-search>span svg{width:23px;height:23px}
.bf-help-search input{min-width:0;flex:1;border:0;outline:0;background:transparent;color:var(--help-ink);font-size:16px;font-weight:650}
.bf-help-search input::placeholder{color:#a0a0a6;font-weight:550}
.bf-help-search kbd{display:inline-grid;place-items:center;min-width:46px;height:40px;padding:0 10px;border:1px solid var(--help-line);border-radius:12px;background:#f6f6f7;color:#73747a;font-size:12px;font-weight:850;box-shadow:inset 0 -2px 0 rgba(0,0,0,.035)}
.bf-help-search-meta{display:flex;justify-content:space-between;gap:15px;margin-top:12px;color:#85868c;font-size:12px;font-weight:700}
.bf-help-search-meta button{border:0;background:transparent;color:var(--help-accent);font-size:12px;font-weight:900;cursor:pointer}

.bf-help-service-card{display:flex;flex-direction:column;padding:30px;color:#fff;background:linear-gradient(150deg,#17171a 0%,#222226 72%,#2e2119 100%);overflow:hidden;position:relative}
.bf-help-service-card:before{content:"";position:absolute;right:-90px;top:-110px;width:270px;height:270px;border-radius:50%;background:radial-gradient(circle,rgba(255,112,25,.36),transparent 68%)}
.bf-help-service-status{position:relative;display:inline-flex;align-items:center;align-self:flex-start;gap:9px;padding:8px 11px;border:1px solid rgba(255,255,255,.14);border-radius:999px;background:rgba(255,255,255,.07);font-size:11px;font-weight:900;text-transform:uppercase;letter-spacing:.07em}
.bf-help-service-status span{width:8px;height:8px;border-radius:50%;background:#4cdb8a;box-shadow:0 0 0 5px rgba(76,219,138,.11)}
.bf-help-service-card>strong{position:relative;margin-top:34px;font-size:31px;line-height:1.03;letter-spacing:-.055em}
.bf-help-service-card>p{position:relative;margin:14px 0 0;color:rgba(255,255,255,.67);font-size:14px;line-height:1.58}
.bf-help-service-facts{position:relative;display:grid;gap:10px;margin:26px 0}
.bf-help-service-facts span{display:flex;align-items:center;gap:10px;padding:12px 13px;border:1px solid rgba(255,255,255,.09);border-radius:16px;background:rgba(255,255,255,.055);font-size:13px}
.bf-help-service-facts svg{width:18px;height:18px;color:#ff9b59}
.bf-help-service-card>a{position:relative;display:flex;align-items:center;justify-content:space-between;gap:12px;margin-top:auto;padding:15px 17px;border-radius:16px;background:#fff;color:#111;text-decoration:none;font-size:14px;font-weight:900;box-shadow:0 14px 30px rgba(0,0,0,.18)}
.bf-help-service-card>a svg{width:19px;height:19px}

.bf-help-quick{display:flex;gap:9px;overflow-x:auto;padding:18px 2px 4px;scrollbar-width:none}.bf-help-quick::-webkit-scrollbar{display:none}
.bf-help-quick button{flex:0 0 auto;padding:10px 14px;border:1px solid var(--help-line);border-radius:999px;background:rgba(255,255,255,.76);color:#35353a;font-size:12px;font-weight:850;cursor:pointer;box-shadow:0 8px 22px rgba(35,31,28,.04);transition:.18s ease}
.bf-help-quick button:hover{transform:translateY(-1px);border-color:rgba(255,79,22,.3);color:var(--help-accent);background:#fff}

.bf-help-section{padding-top:58px}
.bf-help-section-head{display:flex;align-items:flex-end;justify-content:space-between;gap:30px;margin-bottom:20px}
.bf-help-section-head h2,.bf-help-ticket-card h2,.bf-help-track-card h2,.bf-help-final-cta h2{margin:8px 0 0;font-size:clamp(30px,4vw,48px);line-height:1;letter-spacing:-.06em}
.bf-help-section-head>p{max-width:430px;margin:0;color:var(--help-muted);font-size:14px;line-height:1.55}
.bf-help-article-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:13px}
.bf-help-article{align-self:start;border:1px solid var(--help-line);border-radius:24px;background:rgba(255,255,255,.79);box-shadow:0 16px 44px rgba(38,32,28,.05);overflow:hidden;transition:border-color .18s ease,box-shadow .18s ease,transform .18s ease}
.bf-help-article:hover{transform:translateY(-1px);border-color:rgba(255,79,22,.2);box-shadow:0 20px 52px rgba(38,32,28,.075)}
.bf-help-article.is-open{border-color:rgba(255,79,22,.26);background:#fff}
.bf-help-article[hidden]{display:none!important}
.bf-help-article-summary{display:grid;grid-template-columns:48px minmax(0,1fr) 32px;gap:14px;width:100%;align-items:start;padding:20px;border:0;background:transparent;color:inherit;text-align:left;cursor:pointer}
.bf-help-article-icon{display:grid;width:48px;height:48px;place-items:center;border:1px solid rgba(255,79,22,.12);border-radius:16px;background:var(--help-soft);color:var(--help-accent)}
.bf-help-article-icon svg{width:23px;height:23px}
.bf-help-article-copy{display:flex;min-width:0;flex-direction:column}
.bf-help-article-copy small{color:#96969c;font-size:10px;font-weight:900;text-transform:uppercase;letter-spacing:.075em}
.bf-help-article-copy strong{margin-top:7px;font-size:17px;line-height:1.18;letter-spacing:-.025em}
.bf-help-article-copy>span{margin-top:7px;color:var(--help-muted);font-size:12.5px;line-height:1.45}
.bf-help-article-plus{display:grid;width:30px;height:30px;place-items:center;border-radius:50%;background:#f2f2f3;color:#6e6f75;font-size:20px;font-weight:450;transition:transform .2s ease,background .2s ease,color .2s ease}
.bf-help-article.is-open .bf-help-article-plus{transform:rotate(45deg);background:#111;color:#fff}
.bf-help-article-content{padding:0 20px 21px 82px}
.bf-help-article-content>div{padding-top:18px;border-top:1px solid var(--help-line);color:#4f5056;font-size:14px;line-height:1.7}
.bf-help-article-content>a{display:inline-flex;align-items:center;gap:8px;margin-top:18px;color:var(--help-accent);text-decoration:none;font-size:13px;font-weight:900}
.bf-help-article-content>a svg{width:17px;height:17px}
.bf-help-empty{padding:34px;border:1px dashed rgba(0,0,0,.15);border-radius:24px;background:rgba(255,255,255,.6);text-align:center}
.bf-help-empty>span{display:grid;width:54px;height:54px;margin:0 auto;place-items:center;border-radius:18px;background:#fff;color:#888;box-shadow:0 12px 30px rgba(0,0,0,.06)}
.bf-help-empty svg{width:25px;height:25px}.bf-help-empty h3{margin:16px 0 7px;font-size:22px}.bf-help-empty p{margin:0;color:var(--help-muted)}.bf-help-empty a{display:inline-flex;margin-top:17px;padding:11px 15px;border-radius:999px;background:#111;color:#fff;text-decoration:none;font-size:13px;font-weight:900}

.bf-help-contact-grid{display:grid;grid-template-columns:minmax(0,1.25fr) minmax(330px,.75fr);gap:18px;align-items:start;padding-top:66px;scroll-margin-top:100px}
.bf-help-ticket-card,.bf-help-track-card{padding:clamp(24px,4vw,40px)}
.bf-help-ticket-card>header{display:flex;align-items:flex-start;gap:16px;margin-bottom:28px}
.bf-help-ticket-icon{display:grid;width:58px;height:58px;flex:0 0 auto;place-items:center;border-radius:19px;background:linear-gradient(145deg,#ff7a16,#ff4f16);color:#fff;box-shadow:0 15px 30px rgba(255,79,22,.22)}
.bf-help-ticket-icon svg{width:27px;height:27px}
.bf-help-ticket-card h2{font-size:38px}.bf-help-ticket-card header p,.bf-help-track-card>p{margin:10px 0 0;color:var(--help-muted);font-size:14px;line-height:1.55}
.bf-help-form{display:grid;gap:16px}
.bf-help-form-row{display:grid;grid-template-columns:1fr 1fr;gap:13px}
.bf-help-form label,.bf-help-lookup-form label,.bf-help-reply-form label{display:grid;gap:8px;color:#303035;font-size:12px;font-weight:900}
.bf-help-form label>span,.bf-help-lookup-form label>span,.bf-help-reply-form label>span{display:flex;justify-content:space-between;gap:8px}.bf-help-form label>span small{color:#a0a0a6;font-weight:700}
.bf-help-form input,.bf-help-form select,.bf-help-form textarea,.bf-help-lookup-form input,.bf-help-reply-form textarea{width:100%;border:1px solid rgba(17,17,20,.11);border-radius:15px;outline:0;background:#fff;color:#17171a;box-shadow:inset 0 1px 0 rgba(255,255,255,.8);transition:border-color .16s ease,box-shadow .16s ease}
.bf-help-form input,.bf-help-form select,.bf-help-lookup-form input{height:50px;padding:0 14px}
.bf-help-form textarea,.bf-help-reply-form textarea{resize:vertical;min-height:116px;padding:14px;line-height:1.5}
.bf-help-form input:focus,.bf-help-form select:focus,.bf-help-form textarea:focus,.bf-help-lookup-form input:focus,.bf-help-reply-form textarea:focus{border-color:rgba(255,79,22,.62);box-shadow:0 0 0 4px rgba(255,79,22,.085)}
.bf-help-form input[aria-invalid="true"],.bf-help-form select[aria-invalid="true"],.bf-help-form textarea[aria-invalid="true"]{border-color:#d64545;box-shadow:0 0 0 4px rgba(214,69,69,.08)}
.bf-help-field-hint{color:#929299;font-size:11px;font-weight:650;line-height:1.45}
.bf-help-check{display:flex!important;grid-template-columns:none!important;align-items:flex-start;gap:10px!important;padding:13px 14px;border-radius:15px;background:#f6f6f7;color:#65666c!important;font-size:11.5px!important;line-height:1.45}
.bf-help-check input{width:17px!important;height:17px!important;margin:1px 0 0;padding:0;accent-color:var(--help-accent);flex:0 0 auto}
.bf-help-submit-row{display:flex;align-items:center;justify-content:space-between;gap:16px;margin-top:3px}
.bf-help-submit-row button,.bf-help-lookup-form button,.bf-help-reply-form button{display:inline-flex;align-items:center;justify-content:center;gap:11px;min-height:50px;padding:0 18px;border:0;border-radius:15px;background:#111;color:#fff;font-size:13px;font-weight:900;cursor:pointer;box-shadow:0 14px 28px rgba(17,17,19,.16);transition:transform .16s ease,opacity .16s ease}
.bf-help-submit-row button:hover,.bf-help-lookup-form button:hover,.bf-help-reply-form button:hover{transform:translateY(-1px)}
.bf-help-submit-row button:disabled,.bf-help-lookup-form button:disabled,.bf-help-reply-form button:disabled{opacity:.55;cursor:wait;transform:none}
.bf-help-submit-row button svg{width:18px;height:18px}.bf-help-submit-row p{max-width:230px;margin:0;color:#929298;font-size:11px;line-height:1.45;text-align:right}
.bf-help-form-message{display:none;padding:12px 14px;border-radius:14px;font-size:12px;font-weight:800;line-height:1.45}.bf-help-form-message.is-visible{display:block}.bf-help-form-message.is-error{background:#fff0f0;color:#a62f2f}.bf-help-form-message.is-success{background:#ecfaf3;color:#197249}.bf-help-form-message.is-loading{background:#f4f4f5;color:#55565b}
.bf-help-honeypot{position:absolute!important;left:-99999px!important;width:1px!important;height:1px!important;overflow:hidden!important}

.bf-help-ticket-success{display:grid;justify-items:center;padding:36px 20px;text-align:center}
.bf-help-ticket-success>span{display:grid;width:68px;height:68px;place-items:center;border-radius:50%;background:#e9f9f0;color:var(--help-success)}.bf-help-ticket-success>span svg{width:32px;height:32px;stroke-width:2.4}
.bf-help-ticket-success>small{margin-top:18px;color:#77787e;font-size:12px;font-weight:900;text-transform:uppercase;letter-spacing:.07em}.bf-help-ticket-success>strong{margin-top:8px;font-size:27px;letter-spacing:-.04em}.bf-help-ticket-success>p{max-width:440px;margin:10px 0 0;color:var(--help-muted);font-size:13px;line-height:1.5}.bf-help-ticket-success>div{display:flex;gap:9px;margin-top:21px;flex-wrap:wrap;justify-content:center}.bf-help-ticket-success button{padding:11px 15px;border:1px solid var(--help-line);border-radius:999px;background:#fff;color:#111;font-size:12px;font-weight:900;cursor:pointer}.bf-help-ticket-success button:first-child{background:#111;color:#fff;border-color:#111}

.bf-help-track-card{position:sticky;top:96px}
.bf-help-track-card h2{font-size:38px}
.bf-help-recent-tickets{display:grid;gap:8px;margin:23px 0;padding:15px;border:1px solid var(--help-line);border-radius:19px;background:#f8f8f9}.bf-help-recent-tickets>strong{margin-bottom:2px;font-size:11px;text-transform:uppercase;letter-spacing:.07em}.bf-help-recent-tickets button{display:flex;align-items:center;justify-content:space-between;gap:12px;width:100%;padding:11px;border:0;border-radius:13px;background:#fff;color:#111;text-align:left;cursor:pointer;box-shadow:0 6px 18px rgba(0,0,0,.035)}.bf-help-recent-tickets button>span{display:grid;min-width:0}.bf-help-recent-tickets b{font-size:11px}.bf-help-recent-tickets small{overflow:hidden;margin-top:3px;color:#77787e;font-size:10px;text-overflow:ellipsis;white-space:nowrap}.bf-help-recent-tickets em{flex:0 0 auto;padding:6px 8px;border-radius:999px;background:#f1f1f2;color:#666;font-size:9px;font-style:normal;font-weight:900}.bf-help-recent-tickets em[data-status="en_revision"]{background:#fff4df;color:#986313}.bf-help-recent-tickets em[data-status="resuelto"]{background:#eaf8f0;color:#257348}
.bf-help-lookup-form{display:grid;gap:13px;margin-top:23px;padding-top:22px;border-top:1px solid var(--help-line)}
.bf-help-lookup-form button{width:100%;margin-top:2px}.bf-help-lookup-form button svg{width:17px;height:17px}
.bf-help-track-security{display:flex;align-items:center;gap:11px;margin-top:19px;padding:13px;border-radius:16px;background:#f5f5f6;color:#66676d}.bf-help-track-security>svg{width:21px;height:21px}.bf-help-track-security>span{display:grid}.bf-help-track-security strong{font-size:11px;color:#333338}.bf-help-track-security small{margin-top:2px;font-size:10px}
.bf-help-ticket-detail{margin-top:22px;padding-top:22px;border-top:1px solid var(--help-line)}
.bf-help-ticket-detail>header{display:flex;align-items:flex-start;justify-content:space-between;gap:12px}.bf-help-ticket-detail>header small{font-size:10px;font-weight:900;color:#8b8c92}.bf-help-ticket-detail h3{margin:5px 0 0;font-size:20px;line-height:1.15;letter-spacing:-.035em}.bf-help-ticket-detail>header>span{flex:0 0 auto;padding:7px 9px;border-radius:999px;background:#fff4df;color:#966313;font-size:9px;font-weight:900;text-transform:uppercase;letter-spacing:.04em}.bf-help-ticket-detail>header>span[data-status="resuelto"]{background:#eaf8f0;color:#257348}.bf-help-ticket-detail>header>span[data-status="descartado"]{background:#f0f0f1;color:#67686e}.bf-help-ticket-detail>p{margin:12px 0;color:var(--help-muted);font-size:12px;line-height:1.5}.bf-help-ticket-detail dl{display:grid;grid-template-columns:1fr 1fr;gap:8px;margin:14px 0}.bf-help-ticket-detail dl>div{padding:10px 11px;border-radius:13px;background:#f6f6f7}.bf-help-ticket-detail dt{color:#929399;font-size:9px;font-weight:900;text-transform:uppercase;letter-spacing:.06em}.bf-help-ticket-detail dd{margin:4px 0 0;font-size:11px;font-weight:850}
.bf-help-conversation{display:grid;gap:9px;max-height:320px;overflow:auto;margin-top:15px;padding-right:3px}.bf-help-message{max-width:90%;padding:12px 13px;border-radius:16px 16px 16px 5px;background:#f1f1f2;color:#3f4045;font-size:12px;line-height:1.5}.bf-help-message.is-admin{justify-self:end;border-radius:16px 16px 5px 16px;background:#111;color:#fff}.bf-help-message small{display:block;margin-top:6px;color:inherit;opacity:.58;font-size:9px;font-weight:750}.bf-help-reply-form{display:grid;gap:10px;margin-top:16px}.bf-help-reply-form textarea{min-height:92px}.bf-help-reply-form button{width:100%;min-height:45px}

.bf-help-final-cta{display:flex;align-items:center;justify-content:space-between;gap:34px;margin-top:66px;padding:34px 38px;background:linear-gradient(135deg,rgba(255,255,255,.9),rgba(255,245,236,.9))}
.bf-help-final-cta>div{max-width:780px}.bf-help-final-cta h2{font-size:36px}.bf-help-final-cta p{margin:12px 0 0;color:var(--help-muted);line-height:1.55}
.bf-help-final-cta>a{display:inline-flex;flex:0 0 auto;align-items:center;gap:10px;padding:14px 17px;border-radius:15px;background:#111;color:#fff;text-decoration:none;font-size:13px;font-weight:900}.bf-help-final-cta>a svg{width:18px;height:18px}

@media(max-width:980px){
  .bf-help-hero,.bf-help-contact-grid{grid-template-columns:1fr}
  .bf-help-service-card{min-height:380px}
  .bf-help-service-facts{grid-template-columns:repeat(3,1fr)}
  .bf-help-track-card{position:static}
}
@media(max-width:760px){
  .bf-help-shell{width:min(100% - 24px,1220px);padding-top:18px;padding-bottom:110px}
  .bf-help-hero-copy,.bf-help-service-card,.bf-help-ticket-card,.bf-help-track-card,.bf-help-final-cta{border-radius:27px}
  .bf-help-hero-copy{padding:30px 22px}.bf-help-hero h1{font-size:48px}
  .bf-help-search{min-height:58px;margin-top:26px;padding-left:14px}.bf-help-search kbd{display:none}
  .bf-help-service-card{padding:24px;min-height:auto}.bf-help-service-card>strong{font-size:28px}.bf-help-service-facts{grid-template-columns:1fr}
  .bf-help-section{padding-top:48px}.bf-help-section-head{display:block}.bf-help-section-head>p{margin-top:12px}.bf-help-section-head h2{font-size:38px}
  .bf-help-article-grid{grid-template-columns:1fr}.bf-help-article-summary{grid-template-columns:43px minmax(0,1fr) 30px;padding:17px;gap:12px}.bf-help-article-icon{width:43px;height:43px;border-radius:14px}.bf-help-article-content{padding:0 17px 18px 72px}
  .bf-help-contact-grid{padding-top:52px}.bf-help-ticket-card,.bf-help-track-card{padding:23px 18px}.bf-help-ticket-card>header{gap:12px}.bf-help-ticket-icon{width:50px;height:50px;border-radius:16px}.bf-help-ticket-card h2,.bf-help-track-card h2{font-size:34px}
  .bf-help-form-row{grid-template-columns:1fr}.bf-help-submit-row{align-items:stretch;flex-direction:column}.bf-help-submit-row button{width:100%}.bf-help-submit-row p{text-align:center;max-width:none}
  .bf-help-final-cta{align-items:flex-start;flex-direction:column;padding:28px 22px}.bf-help-final-cta h2{font-size:32px}.bf-help-final-cta>a{width:100%;justify-content:center}
}
@media(max-width:420px){
  .bf-help-shell{width:min(100% - 18px,1220px)}
  .bf-help-hero-copy{padding:27px 18px}.bf-help-hero h1{font-size:42px}.bf-help-hero-copy>p{font-size:15px}
  .bf-help-search input{font-size:14px}
  .bf-help-article-content{padding-left:17px}
  .bf-help-ticket-card>header{display:block}.bf-help-ticket-icon{margin-bottom:16px}
  .bf-help-ticket-detail dl{grid-template-columns:1fr}
}
@media(prefers-reduced-motion:reduce){.bf-help-page *{scroll-behavior:auto!important;transition:none!important;animation:none!important}}